Sage was founded on a simple belief: support should be personal, meaningful, and centred around the individual. We know that every participant, family, and support network is unique, which is why we take the time to build genuine relationships and understand what matters most to the people we support.
At Sage, we believe Support Coordination is about more than navigating services and funding. It is about connection, meaning, and the courage to challenge barriers when better outcomes are possible. Through respectful communication, active listening, and a commitment to putting participants first, we work alongside people to help them achieve their goals and access the supports that best meet their needs.
The testimonials below share the experiences of participants, families, and professionals who have trusted Sage to be part of their journey. Their stories reflect the values that guide our work every day and the meaningful relationships we strive to build.
In everyone’s life, at sometime, our inner strength just starts to burn out. Our voice just doesn’t seem to be heard, our frustration starts to consume our thoughts and it’s our child who is seen as not having a voice.
But our lives found that flame three years ago. And it was being introduced to Kelly as my daughter’s new Support Coordinator. I had no hesitation, but only such gratitude in following Kelly into her next journey. Kelly’s knowledge, dedication and commitment are an inspiration to be commended for. My daughter has been very unwell and needed hospitalisation. Kelly has supported us, bought me hot coffee, given me that shoulder to lean on, hours have passed by into the night and Kelly has been there for us.
Kelly has introduced my daughter to programs that only enhance her confidence, where she has been able to build great relationships with others. What once was such a stressful experience for my daughter in trying to express herself and have a voice, Kelly has connected us with such professional and empathetic workers. Kelly has taught us to always keep our faces toward the sunshine, and the shadows will always fall behind us. Thank You Kelly from the bottom of our hearts.
Kelly has been exceptional for my son and I, from pre plan, plan review to implementation. Kelly is prompt and efficient, she has extensive knowledge of the NDIS and their systems which allowed Kelly to get the maximum use out of my plan focusing on my goals. She was able to explain my plan and assist me to understand each area of my plan.
I would highly recommend Kelly from Sage from pr-planning right the way through.
We finally found Kelly after working with numerous other support co-ordinators, that were not meeting our specific needs. Since starting our working relationship Kelly has impacted my family in so many ways. She makes sure that every decision is made with the best interest of the entire family. She has made sure that each new service is the right fit for our needs, and should it not be, she goes above and beyond to find us the right alternative.
There is a constant flow of new information as services become available in the Geelong region, and Kelly will connect with them prior to introducing us to the provider and give us the pros and cons of each new service or activity. It saves me from having to work out what fits for all 4 of my children’s needs. There is care and attention given to my personal needs as well. Kelly makes checking in with me about my needs and support requirements a major part of the service she provides. The care taken for my wellbeing as a single parent with 4 special needs kids is just amazing. I am now starting to access Respite after much conversation with Kelly about making sure to take care of myself as part of the general wellbeing of our family. I would recommend Kelly time and time again without hesitation.
This Quote sums Kelly up to a T, as it is all the things she shows as part of her work ethic.
“The heart of human excellence often begins to beat when you discover a pursuit that absorbs you, frees you, challenges you or gives you a sense of meaning, joy or passion”.
I came across Kelly within the professional space, and I immediately was impressed with not just the quality of her work and effort she puts in – but the naturally beautiful and personable nature she has.
Kelly is amazing at what she does. I can genuinely say I’ve never met anyone like her. Her love for what she does absolutely shows, and her passion and experience will give you so much comfort – you will absolutely feel you’re in the best hands. She doesn’t just support the participant, but the family. She checks in often, she is hands-on, she makes things happen, and she believes in the best outcomes.
If you want someone to guide you, support you, fight for you, and to help you live your best life – you won’t find better. Kelly is a standout, and she really does make all the difference – not just for the participant, but for everyone. She is knowledgeable, she will find what you need, and suggests providers that she knows are the best and has experience with. For once – you are not just another number, but seen holistically and treated with so much respect and kindness.
I have pulled my own children from another organisation to sit with Kel, as she has opened up a brand new world.
For the first time in 5 years – I am being listened to about my children’s needs and preferences, worked with (instead of taken over), and we are being supported like we never have before. My children are actually making progress, I feel more capable in supporting them, and they’ve engaged in activities that we didn’t even know were available or that they would have even attempted before.
I’m so grateful to have met Kel, and feel so blessed to be able to have her coordination services with my family.
Whether you are exploring Support Coordination for the first time, looking for Specialist Support Coordination, or seeking recovery-focused support, our team is here to help. We take the time to understand your individual circumstances and work alongside you to find the support that is right for you.
