You may have heard of a new NDIS support called “Psychosocial Recovery Coaches”, but might be unsure what it means? Sage explains in more detail what this new support is, and how it can help you.

So, what a Psychosocial Recovery Coach?

A Psychosocial recovery Coach is new a NDIS funded support that has been developed to provide people living with Psychosocial Disability a better experience, with a recovery-orientated practice.

Through strong and respectful relationships and skilled coaching, participants will be supported to build capacity, including strengths and resilience. Recovery coaches will work collaboratively with participants, their families, carers and supports to design, plan, implement and adjust a recovery plan.

We will collaborate with the broader service system and will assist with the coordination of NDIS and other supports.

But what will they actually do for me?

A Recovery Coach will provide support to people with psychosocial disability to live a full and contributing life.
People will be assisted to take more control of their lives and to better manage complex challenges of day to day living.

This includes:

  • developing a recovery-enabling relationship (that is, building a healthy and positive working relationship to support recovery),
  • supporting participants’ engagement with the NDIS (this will assist you to increase your ability to engage with the NDIS and your funded supports),
  • increase recovery skills and personal capacity (this will include improving your motivation, identifying strengths, building resilience, and assist with improved decision-making abilities),
  • supporting participants with their recovery planning,
  • collaborating with the broader system of supports (this will include your family, current mental health supports, community groups and funded supports).

It’s also really important to know that Psychosocial Recovery Coaches have experience! For someone to provide Psychosocial Recovery Coaching – they either need to have lived experience, or with learned knowledge of psychosocial disability and mental health. There are minimum qualifications that Psychosocial Recovery Coaches need to have, so you know you are being supported with people who genuinely understand.

And the best bit is, it is up to YOU to choose which you’d like (lived experience, or learned knowledge) – putting you in control of your services.

At Sage, our Coordinators have extensive Mental Health knowledge and experience, and we actually understand.

“I have Psychosocial Recovery Coaching in my plan, but I am really worried because I don’t have Support Coordination anymore!”

At Sage, we understand that this can be extremely worrying and concerning, but let us explain. Under the NDIS rules, because Psychosocial Recovery Coaching and Support Coordination are in the same category – not both can be funded in a plan, but that’s okay!

Support Coordination and Psychosocial Recovery Coaches have similarities in their roles, but the benefit of Psychosocial Recovery Coaches is that they are a more holistic support, who will work with not only you but everyone you love and that supports you to design, plan, implement and adjust a recovery plan.

We will not only help you through this plan, but to also increase your skills and assist you for in the future.

Another benefit of Psychosocial Recovery Support is that there are different rates for different times and different days. That means you receive supports at times that suit you!

What can Sage offer me as my Psychosocial Recovery Coach?

At Sage, we like to do things a bit differently, and put you at the centre of everything we do. By understanding your needs thoroughly, we can help you to achieve the best outcomes, and assist you to plan, and continue to work on, a recovery approach for your specific needs.

We don’t believe in forcing communication, and we certainly don’t want to make you uncomfortable, so our first meeting really just is about building rapport and to understand what is important to you.

By taking the time to get to know you, learning about your family and through active listening and developed experience – we can ensure you are genuinely heard, that not only your disability needs are supported, but you are seen for who you are – and we assist you to get supports that not only assist you to engage in everyday life, but are meaningful and genuinely supportive. We will never push you into services that don’t fit your needs, and we genuinely support you on your recovery journey.

Does Sage service only some people? Will they understand my disability, and care about who cares for me?

The Support Coordinators at Sage have a diverse and wide base of knowledge and experience, and work with a variety people of different backgrounds, with a variety of needs, and varying situations.

We can work with people with all disabilities, at all life stages, and are respectful and inclusive to people of all backgrounds, cultures and sexual identity. At Sage, we welcome you, and will treat you with the utmost respect and kindness.

We have extensive experience across a range of disabilities and demographics, and are yet to meet a participant we couldn’t help.

How do I engage Sage as my chosen Support Coordination service?

Visit our Contact Us page, or scroll to the bottom of the page for contact details. We can be contacted by email, phone or postal address. We will have a chat about your needs, and will direct you from there.

"Kelly has been exceptional for my son and I, from pre-plan, plan review to implementation. Kelly is prompt and efficient, she has extensive knowledge of the NDIS and their systems which allowed Kelly to get the maximum use out of my plan focusing on my goals. She was able to explain my plan and assist me to understand each area of my plan. I would highly recommend Kelly from Sage from pre-planning right the way through."

Sage Client

June 2020